Job Title: Branch Manager

Job Category: Retail Banking

Key Responsibilities:

- Manage the day-to-day operations of the branch, including customer service, sales, and employee management

- Develop and implement strategies to achieve branch targets and goals

- Monitor and analyze branch performance, identify areas for improvement, and take corrective actions

- Ensure compliance with all banking regulations and internal policies and procedures

- Build and maintain strong relationships with customers, promoting the bank's products and services

- Lead and motivate a team of branch staff, providing coaching and training as needed

- Conduct regular performance evaluations and provide feedback to employees

- Collaborate with other departments to drive business growth and enhance customer experience

- Handle customer complaints and resolve issues in a timely and professional manner

- Prepare and submit reports on branch performance and activities to senior management

Qualifications:

Graduation: Any graduate